Position Summary: Circle the City is a rapidly growing non-profit dedicated to providing high quality, holistic healthcare to people experiencing homelessness in Maricopa County. Community Health Workers will primarily be working in the community with the goal of improving access to care and patient outcomes.

Key Functions & Responsibilities:
• The Community Health Worker is a frontline public health worker who has a close u
understanding of the community served.
• Enable non-clinical services that facilitate access to timely and appropriate care, such as
transportation, case management, community outreach, and education.
• Assist patients with completing applications and registration forms. Conduct eligibility
determination, enrollment and follow-up with uninsured patients. Help patients set personal
goals, and attend appointments.
• Serve as a liaison/link/intermediary between health/social services and the community to
facilitate access to services and improve the quality and cultural competence of service
delivery.
• Assist patients in understanding care plans and instructions; document activities, service
plans, and results in an effective manner while strictly adhering to the policies and
procedures in place.
• Work with appropriate team members to achieve comprehensive and coordinated care.
• Build and maintain positive working relationships with the patients, providers, nurses,
medical support staff, case managers, agency representatives, supervisors and office staff.
• Assist patients in obtaining appropriate and timely services by making referrals, motivating
and teaching people to seek care, teaching the importance of and assisting in set-up of
follow up appointments, and coordinating care with other health provider personnel.
• Attends daily team huddles when in clinic, clinic staff meetings, and team meetings

Supervisory Responsibility:
None

Qualifications:
• High school diploma required; BSW (or similar) preferred;
• Strong interpersonal skills with an ability to work effectively with a wide range of people,
teams, managers, supervisors, and vendors;
• Experience in working with culturally diverse, chronically homeless, and medically needy
individuals preferred;
• Demonstrates excellent oral and written communication skills;
• Bilingual skills – Spanish highly desirable;
• Must demonstrate critical thinking, problem-solving, and organizational and time management
skills;
• Possess and maintain a valid Arizona driver’s license and has use of privately owned vehicle; and
• Requires a current Arizona Department of Safety Clearance Card.
Physical and Mental Requirements
• Demonstrated interest in working with an underserved population.
• Performs related functions as required.

Circle the City is a Trauma Informed Organization

We are an equal opportunity employer. All resumes will be reviewed for education and experience.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.