Community Health Worker – Downtown Family Health Center (M-F, 8hr. shift)
Position Summary: Circle the City is a rapidly growing non-profit dedicated to providing high quality, holistic healthcare to people experiencing homelessness in Maricopa County. Community Health Workers will primarily be working in the community with the goal of improving access to care and patient outcomes.
Key Functions & Responsibilities:
- The Community Health Worker is a frontline public health worker who has a close understanding of the community served.
- Enable non-clinical services that facilitate access to timely and appropriate care, such as transportation, case management, community outreach, and education.
- Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments.
- Serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.
- Assist patients in understanding care plans and instructions; document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place.
- Work with appropriate team members to achieve comprehensive and coordinated care.
- Build and maintain positive working relationships with the patients, providers, nurses, medical support staff, case managers, agency representatives, supervisors and office staff.
- Assist patients in obtaining appropriate and timely services by making referrals, motivating and teaching people to seek care, teaching the importance of and assisting in set-up of follow up appointments, and coordinating care with other health provider personnel.
- Attends daily team huddles when in clinic, clinic staff meetings, and team meetings
Qualifications: • High school diploma required; BSW (or similar) preferred; • Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors; • Experience in working with culturally diverse, chronically homeless, and medically needy individuals preferred; • Demonstrates excellent oral and written communication skills; • Bilingual skills – Spanish highly desirable; • Must demonstrate critical thinking, problem-solving, and organizational and time management skills; • Possess and maintain a valid Arizona driver’s license and has use of privately owned vehicle; and • Requires a current Arizona Department of Safety Clearance Card.
Physical and Mental Requirements
- Demonstrated interest in working with an underserved population.
- Performs related functions as required.
Please submit your cover letter and resume to: firstname.lastname@example.org